BackSpin Software and Privacy

At BackSpin Software we take your privacy seriously. Because of this we want to provide you with explicit information on how we collect, gather, and identify information during your visit to our site. This information may be expanded or updated as we change or develop our site. For this reason, we recommend that you review this policy from time-to-time to see if anything has changed. Your continued use of our site signifies your acceptance of our privacy policy.

Personally Identifiable Information

Personally Identifiable Information refers to information that tells us specifically who you are, such as your name, phone number, company name, email or postal address. In many cases we need this information to provide the personalized or enhanced service that you have requested.

The amount of Personally Identifiable Information that you choose to disclose to BackSpin Software is completely up to you. The only way we know something about you personally is if you provide it to us.

What information do we collect and how do we use it?

BackSpin Software collects information on our users two ways: by your voluntary submissions (for instance, if you sign up for one of our email newsletters or submit a trial request); and through cookie technology.

The information BackSpin Software collects is used in a variety of ways: for internal review; to improve the content of the site, thus making your user experience more valuable; to notify you about updates; to provide you information you have requested; and to let you know about our products and services.

E-mail

When requesting information or a trial of our software, you may be asked to provide your email address. You never have to provide your email address, and you can decline this exchange of information at any time. If you have provided us your email address, BackSpin Software periodically sends emails about services offered by BackSpin Software. If you do not wish to receive email information from BackSpin Software, please let us know by emailing us at privacy@BackSpinSoftware.com.

Cookies

BackSpin Software may automatically collect non-personally identifiable information and data through the use of cookies. Cookies are small text files a web site uses to recognize returning users, facilitate the user's ongoing access to the web site and facilitate the use of the web site. Cookies also allow a web site to track usage behavior and compile web site usage information that will allow for the improvement of content.

Your Consent

By using this web site, you consent to the collection and use of the information described in this Privacy Policy by BackSpin Software.

App Usage Data

BackSpin Software employs an analytics module for the Windows OS to track things like exceptions being thrown; which features are used; which reports types are viewed and by which OS versions. No personally identifiable information is gathered. This allows us to improve the interface and development of our apps.

Web site Usage Data

BackSpin Software uses a site analytics gathering tool to collect information about visits and visitors. This information is used to improve the content, performance, and interface of our site

Disclosure

Our policy is not to disclose personally identifiable information to unrelated third parties unless required to do so by law or legal process. BackSpin Software, at its sole discretion, reserves the right to make exceptions to this policy in extraordinary circumstances (such as a suicide or bomb threat, or instances of suspected illegal activity) on a case-by-case basis.

Compelling Obligation

Although BackSpin Software will take reasonable measures not to disclose information about you or the contents of your communications, we may be compelled to do so in the good faith belief that such action is reasonably necessary (a) to comply with the law; (b) to comply with legal process; (c) to enforce these terms and conditions; (d) to respond to claims that any content violates the rights of third parties; (e) to facilitate the terms of an acquisition of BackSpin Software by, or merger with, another company or (f) to protect the interests of BackSpin Software or others.

Questions?

We welcome your questions and/or comments. Please send all questions to privacy@BackSpinSoftware.com.